- Supreme orthopedic memory foam: Premium grade, 45DHI high-density memory foam, extremely comfortable, high care, and orthopedic
- Convenient bed cover: The soft-touch breathable cover is waterproof. Besides, it is removable and machine washable. So easy to remove the hair and the spots.
- Easy to pack and take out: with a set of air-compressing bag and air-pump it's very convenient to take this pet bed out anywhere with you
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For customized ("do your own") orders, we cannot offer any refund or return.
Additional non-returnable items:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 67 rue la boétie, Paris, 75008, 2nd floor