The Taupe Éternel is our vintage piece. Don’t hesitate to choose this color if your dog is craving a chic and minimalist look. 🤎
- If you have moisturizing or leather milk at home, you may apply some on the accessories with a soft cloth, from time to time. For nourished leather and revived colors
Do not put the leather do accessory into a washing machine; you may wash it by hand instead.
Run the collar, leash, or leather harness under barely warm water.
Take a sponge soaked in very soft soap or dog shampoo and gently scrub until all traces of mud and other dirt are removed.
Let it air dry, always out of the sun.
We recommend measuring your dog before any order. Here's our sizing chart :
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. For customized ("do your own") orders, we cannot offer any refund or return.
Additional non-returnable items:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 16 rue Dauphine, 75006 PARIS.